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Bot Thoughts

How Bookbotby Chatbots benefits from networked intelligence

Chatbots are the ultimate rate opacity tools

Opaque deals are a great tactical tools. Hotel brand websites and OTAs have used it with considerable success ( in fancy names, might one add, secret deals, signup deals, hidden rates etc). One is sur…
Prioritise and Respond to Guest Queries

Prioritise and Respond to Guest Queries

By now it is well established that bot is a highly successful click bait. This is not without its demerits. While primarily designed to serve guests, our bot deployments attracted a lot of vendor quer…
Facilitate the Guest Journey, Not Just the Stay

Facilitate the Guest Journey, Not Just the Stay

As hoteliers, you are well aware that journeys start before journeys. Journey starts as a need or a desire in the guests minds, gets nurtured through online and offline research, finalised after over …
Is Your Hotel Chain App Scale?

Is Your Hotel Chain App Scale?

Many of our hotel chain clients are evaluating or already attempted to build an App. The reasoning behind the decision is not difficult to fathom. A chain with 50 properties of 100 room reach, is serv…
What can hotels learn from the four seasons chat

What can hotels learn from the four seasons chat

The four seasons chat service is in news a lot lately, and with good reason. Team Bookbotby.ai believes its a progressive, trail blazing move. First things first, its not a bot, It is decidedly a huma…
The Curious Case of Hotel Chat Bots

The Curious Case of Hotel Chat Bots

Aka What is a chatbot. Last week we stumbled upon a PR insert from an iconic Las Vegas property, that they have recently adopted a Chatbot and it guides their website visitors to various. Everything i…
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