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Hotel Ramada Yelahanka Bengaluru chooses Bookbotby

Team bookbotby.ai is delighted to go live on http://www.ramadabengaluruyelahanka.com/. The classy “urban resort” is a sprawling 6 acre property that houses 80 elegant rooms and a state of the art MICE destination in close vicinity of Bangalore International Airport. Ramada team has chosen a bot configuration that is designed to […]

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Chatbots are an extension of your hotel reservation center

At the dawn of the internet merchandising era one wondered if central reservation desks have become redundant. It sure looked so with more and more bookers moving their evaluations online. Except one realises bookers have proved us utterly wrong. The need for personalised connect is tangible among bookers of all […]

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Chatbots are the ultimate rate opacity tools

Opaque deals are a great tactical tools. Hotel brand websites and OTAs have used it with considerable success ( in fancy names, might one add, secret deals, signup deals, hidden rates etc). One is sure opaque deals would have been employed much before online merchandising became a norm, hotels reducing […]

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Chatbots for Hotel Banquet Hall and Group Booking Enquiries

By now it is well documented why chatbots are better suited to facilitate high involvement decisions and rather than on the fly decisions. Like in any other industry some bookers tend to have a high stakes decision in their hands than others.. bookers who are evaluating banquet halls, group bookings, […]

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Prioritise and Respond to Guest Queries

By now it is well established that bot is a highly successful click bait. This is not without its demerits. While primarily designed to serve guests, our bot deployments attracted a lot of vendor queries and occasional HR queries too. Some of these users went through signup process (complete with OTP […]

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Facilitate the Guest Journey, Not Just the Stay

As hoteliers, you are well aware that journeys start before journeys. Journey starts as a need or a desire in the guests minds, gets nurtured through online and offline research, finalised after over website visits and telephonic calls, consumed one mile at a time, and in some cases cherished for […]

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Is Your Hotel Chain App Scale?

Many of our hotel chain clients are evaluating or already attempted to build an App. The reasoning behind the decision is not difficult to fathom. A chain with 50 properties of 100 room reach, is serving in excess of 4500 guests a day at 60% occupancy and assuming every second […]

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What can hotels learn from the four seasons chat

The four seasons chat service is in news a lot lately, and with good reason. Team Bookbotby.ai believes its a progressive, trail blazing move. First things first, its not a bot, It is decidedly a human messaging service operator by Four Seasons staff and available exclusively for Four Seasons guests. […]

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The Curious Case of Hotel Chat Bots

Aka What is a chatbot. Last week we stumbled upon a PR insert from an iconic Las Vegas property, that they have recently adopted a Chatbot and it guides their website visitors to various. Everything is fine except its not a chat bot. It is a live messaging widget that […]

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How Bookbotby Chatbots benefits from networked intelligence

One of the most significant benefits of Bookbotby.ai is that its architected as a massive multi-tenant bot that simultaneously serves multiple hotels. AI being continuous learning system, the network effect of this scale can hardly be overstated. Our architecture feeds a thousands of conversations from a wide variety guest interactions that […]

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