May 6, 2020

How Bookbotby Chatbots benefits from networked intelligence

One of the most significant benefits of is that its architected as a massive multi-tenant bot that simultaneously serves multiple hotels. AI being continuous learning system, the network effect of this scale can hardly be overstated. Our architecture feeds a thousands of conversations from a wide variety guest interactions that are geographically and demographically diverse. The resultant learning and natural language processing maturity is reaped by all the hotels that use our bot, not just the ones who are contributing the content.